In a mobile environment, it is critical to provide users the finest quality user experience (UX). Web browsing must be experienced as a seamless transfer of form and function across all platforms. Consumers demand a fluid environment regardless of which device they hold in their hands.
To meet this consumer demand, Responsive Web Design (RWD) was crafted to provide fluid mobility to web content. Designer Ethan Marcotte was concerned with the collective elegance of both the internal code and the external page. He largely crafted the concept and practice.
RWD is the practice of building a web page able to display cleanly on any screen and any device, of any size. To the user, this means the media may be displayed a bit differently, graphics look slightly different, and there may be an alteration of function. But for the most part, the web page you saw on your desktop will display on your mobile phone.
A design problem:
Sadly, for many websites this is not the case. A non-RWD site may look perfectly fine on a desktop. That same site may become ‘user-hostile’ when viewed on a smartphone. Certain content may extend beyond the width of the screen (a common occurrence if it’s held in the vertical position). Some content and media may simply not display on different devices. Navigation throughout the site on a mobile device might be troublesome for a user because the design elements aren’t found where users expect them to be.
The reason for a responsive website design is to present users with a flexible interface. Without a responsive design, you risk losing potential customers who can’t figure out how to use your website or simply offending those who won’t accept its less-than-professional rendering on a mobile device. Either way, you lose face and revenue.
To create a responsive website, you’ll need the assistance of a design team who appreciates the desires of your company and the needs of your audience. Contact Colure to discuss your mobile design needs.
Creative social media campaigns are mandatory during the successful release of a new mobile application. During the software development process, the software team will design and create the new mobile app. A parallel process is the development of your social media campaign. This is how you will announce your new app to the world. Both of these efforts are mission critical to your application’s survival in the marketplace.
You must create a demand for your product. The development of momentum and interest in your project is an absolute must-do. Keep your audience focused upon only one thing – why they must have your app. While you create your social media campaign, your focus of purpose must permeate each and every action.
Key social media ideas for a mobile app campaign:
- Each brand has a unique identity. The individual features that separate you from the completion are yours to use or lose. Be sure that you highlight those differences.
- Stay consistent. As your media efforts crossover between various platforms and campaigns, be sure that you remain centered upon the original identity of your product. Move your campaigns around your product, not your product around your campaigns. If you lose the focus of your product’s identity, there is no possibility that your audience will ever be able to follow you.
- Emphasize the benefits. Apps must be the solution to a problem. That problem may simply be avoiding boredom (solved with a game), finding information or saving money. By emphasizing benefits rather than features, you compel your audience to click through and download the app. Emphasizing the features of your app – such as its functionality or the speed at which it operates is important, but it will not create demand. Provide a solution to your user’s problem.
- Don’t Be Afraid of Native Ads. In-newsfeed ads, especially on Facebook and Twitter, can be effective tools to promote your new mobile app. Detailed targeting methods allow you to push your message directly to a specific audience. Both Twitter and Facebook offer marketing solutions that are especially enticing for app developers. Twitter’s App Card allows you to add rich media beyond the 140-character limit. This extra media changes the presence of your ad, helping to persuade consumers that your app is right for them. Marketers can specify “App Download” as the goal of their native ad on Facebook, which allows them to track how many users downloaded their app as a direct result of the ad.
Your goal is to market the unique identity of your new application. Stay on task with specific goals for your project. Be certain that your media team is in perfect unison with your software development team.
Contact Colure to discover the union form and function. Our development team will bring your dreams to life.
The increasing digital nature of the world has been a blessing to marketers. SEO-focused blogging and social media marketing have allowed companies to focus awareness and dramatically increase their profits for little cost. At the same time, the consumer-focused nature of this digital world has also threatened one thing, brand identity.
Establishing Your Brand Used to Be Simple
Before the internet placed so much power in the hands of consumers, your brand identity was in your hands. Businesses could control the messages about their company. They could control content, ensuring the perception of their brand remained positive and on-point.
A Plethora of Voices
Today anyone can go to social media and criticize your products and brand. They can write a blog posting that ranks higher in Google’s search results than you’d like. Control has left the hands of the marketer. The issue is multiplied in the service industry, where review sites like Yelp, TripAdvisor and Angie’s List – all designed to improve customer experience – can seriously threaten your brand’s credibility and identity.
The consumer has a direct voice to connect quality to value. Now branding efforts must address both macro and micro management strategies. Companies must be responsive to individual voices of dissatisfied consumers, while focusing resources toward broader quality efforts and branding.
This is the price of doing business. Rightfully so, consumers can now put their mouth where their money is. The business community must do the same.
What Can You Do?
Successful companies leverage positive reviews into word-of-mouth advertising. This remains the single most effective type of advertising today.
If your company is being battered with negative reviews, what can you do? Here are a few ideas to start:
- Find them. Use focused social media searches to discover what consumers are saying about your company.
- Respond diligently. Once you’ve found complaints, don’t just dismiss them. These reviews are actively read by consumers. Consumers are often more likely to embrace a review than an advertisement. Respond to the feedback openly and solve the issue. Deal with it.
- Improve. Don’t just make empty promises. Empty lip-service is the worst response you can provide to a complaint. If you have an issue, deal with it. If you get called on the carpet because of poor service – deal with it. If the customer is upset – deal with it. Don’t dismiss the complaint, resolve the issue. Even if it costs you a few dollars and a bit of time – solve the problem. At this point, damage from the mismanagement of a complaint only escalates.
- Grow from your mistakes. Learn what the consumer wants. It’s that simple.
- Take feedback. Make this an opportunity to improve your brand – your customers will thank you for it.
Contact Colure’s marketing team. Discover the art of crisis management. Learn from a team that can help you properly manage your corporate image.
New York City hosts some of the most incredible high-tech trade shows each year. 2015 is no different! If communications and media are your trade, we have the inside track. Here are a few trade shows in New York City custom-fit for advertising and multimedia professionals:
Three outstanding tech shows in NYC for 2015:
- New York Business Expo and Conference – October 27. This exposition creates a platform for business owners and industry insiders to come together and network. It will be taking place at the Javits Center. The conference is intended to be a place where ideas are shared, connections are made and relationships are built. All organizations, from Fortune 500 companies to startups should attend, in order to experience the networking opportunities and business education from accomplished professionals.
- Ad:tech New York – November 4-5. This is an integrated conference that unites the marketing, technology and media communities. They explore opportunities and address key problems in the related industries. This convention will be held on at the Javits Center. It provides industry professionals with a sneak peek at both new technologies and new directions that industries are moving toward. Ad:tech provides a place to connect, learn and integrate different industries with prominent technologies.
- Content & Communication World – November 11 and 12. This conference is designed for those interested in media, entertainment and communications technologies. CCW’s 2015 conference will take place at the Javits Convention Center. Topics discussed at CCW include problems and solutions with content management and creation, as well as new and revolutionary technologies in the market. With big-name sponsors like Sony, Cisco and Canon amongst others, it’s no secret that CCW is a great trade show to attend if your interest lies in media, entertainment and communications technology.
Trade shows are excellent places for small businesses, entrepreneurs and enthusiasts to grow professionally. Discover the power of networking and form relationships that will assist in the growth of your company. Seek what interests you – most likely there’s a trade show or conference that caters to your interests. Stimulate your mind and your resume. Come to the Big Apple and take a bite of out of the latest tech shows on earth!