One of the most important things to understand about any disruptive marketing event is that they tend to happen when you least expect them.
Take the Robinhood app, for example. Few mobile app aficionados could have predicted the type of press it would get when a group of amateur Reddit investors used it to upend the stock market, but here we are. Obviously, when you construct your campaign, you want to make an impression. But what you really want to do is change the way people think about products and services like yours.
That level of disruption doesn’t come easy, but it is very much within reach. All you have to do when building your own go-to marketing campaign is keep a few key things in mind.
Building Better Marketing: An Overview
By far, the most important step to take when constructing your disruptive, go-to marketing campaign involves not only understanding who your audience is, but where they hang out online.
Forget about trying to craft a message that will appeal to everyone equally. Not only is it largely impossible (try getting a Baby Boomer and a Gen Xer to agree on just about anything and see how it goes), but it’s also pointless. It doesn’t make a lot of sense to spend money getting your digital marketing collateral in front of the eyes of people who aren’t likely to become one of your customers in the first place.
Therefore, you’ll need to go a fair bit deeper. Who are these people? Where do they live? How much money do they make? What do they like and what do they absolutely hate? You’ll want to answer questions like these before you sit down and even think about coming up with that next great ad.
Then, you’ll need to find out where the majority of these people spend their time online. If they’re older, they’re probably entrenched in the Facebook ecosystem. If they’re younger, they probably spend a lot of time scrolling through Twitter, Snapchat, or even TikTok. Understand which channels they use and take the message directly to them. Don’t assume that they’ll find you.
Part of the reason why it’s so important to understand as much as you can about your audience is because a successful digital marketing campaign depends on high quality, relevant content to thrive. People don’t want to be “sold to” any longer. They don’t have time for it. You can’t turn on your computer or pick up your phone without getting bombarded from every direction by ad after ad.
Because of that, people have gotten really good at tuning that kind of thing out – meaning that you’ll have to find a way to cut through the noise and make your presence known.
These days, that involves things like blog posts and videos that people actually want to read and watch. Make a list of relevant topics and start creating content around them. Is there a breaking news story in your industry that people keep getting wrong that you can shed some light on? Is there a common myth or misconception that you can shatter? These are the types of areas that you should be focusing on.
Beyond that, always make sure that you’re measuring the results of your campaigns for maximum impact. Digital marketing success is all about continuous improvement and you can’t improve upon that which you aren’t measuring. Pay attention to key performance indicators like conversion rates and engagement. Anything that you try that works really well, you should be doubling down on whenever you have the opportunity to do so. Anything that you try that doesn’t work you should kick to the curb and try something else.
In the end, every marketing campaign should be unique unto itself – but that obviously doesn’t mean that there isn’t a solid framework that you’ll be able to follow. By keeping things like these in mind when constructing your own marketing campaigns, you’ll be able to reach the right people at the perfect moment, increasing your chances of turning them from a casual observer to a loyal customer along the way.