Mobile apps usage continues to grow. They’re a tool used by more and more companies. As the volume of applications grow in the business world, so do the dollars spent on app development. In a MarketsandMarkets report, the mobile app industry will be worth an estimated $25 billion (US) in 2015. Does your company need a mobile app developed? If so, how will you proceed?
You need to keep a few thoughts in mind while you consider developing an app:
- The first questions you should ask yourself are, “Is this a task-oriented mobile app?” “Does it have a function, a purpose?” “Is it filling some void in the market?” “If so, specifically – what is that need?” Don’t put out an app ‘just to put out an app’.
- This app should be the justification for all of the effort, pain, time, money and stress that you and your staff will allocate for its creation. In other words, ‘will it be worth all of the effort?’
- Who is my target audience? Am I putting this together to help my customers understand my services or products? Am I creating this to aid my sales staff to better market their products? Will this app help streamline our employee’s workflow by eliminating paperwork?
- Is it affordable? Should we try to do this ourselves or hire an outside firm to do the work? Is it possible to go mobile on a budget?
Your answers will help shape your course of action.
Here are several other considerations that may modify your choices. Remember that:
- customers establish a strong connection between the value of your website and the value of your company. They will make the same connection between the quality of your app and quality of your company. If your app comes off as cheesy, or as having little value, that same correlation may very well be made to your company.
- affordable apps can be made quickly and cheaply, but the real value is measured in terms how that app connects to your customer. If your customers see ‘older looking’ graphics, or find less functionality in the application (than should be reasonably expected), those deficiencies will translate into a loss of customer trust in your company.
- To you, what is the true value of your customers’ experience? To which level do you honestly appreciate their quality of interaction with your company? To which extent are you willing to invest to provide a positive, proactive experience to your customer?
- What happens if there are problems with you mobile app? Will you have support, if any (in terms of expertise and time) to help you? What happens if things go sideways?
In the end, the questions of quality, support, cost (expenses vs. effort), and the cost-benefits gained will determine how you establish your budgets for the application. You know your business better than anyone else. If you are not impressed with the application, there’s a good chance you customers too, will not be impressed.
With that said, apps have a critical role in today’s business world. They facilitate function and access. As with everything in life, you only have one chance to make a good 1st impression. Be sure that your app is the finest that it can be, for both you and your customer. Embrace the challenge. Speak with Colure to define your application’s development and marketing.